Privacy Policy
How Man UnPaused collects, uses, and protects your personal information.
Last Updated: April 2026
This policy is currently under legal review. The information below outlines our intended privacy practices and framework. A finalized, legally binding version will be published upon completion of review.
1. Introduction
Man UnPaused Telehealth Clinic ("we," "us," or "our") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth services, or interact with us in any way.
By using our services, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
2. Information We Collect
Personal Information
We may collect the following categories of personal information:
- Name, date of birth, and contact information (email address, phone number, mailing address)
- Insurance information and billing details
- Government-issued identification for identity verification
- Account credentials (username, password)
Health Information
As a healthcare provider, we collect protected health information (PHI) including:
- Medical history, symptoms, and health conditions
- Lab results and diagnostic data (including hormone panels)
- Treatment plans, prescriptions, and medication history
- Screening quiz responses and self-assessment data
- Telehealth consultation notes and records
Technical Information
- IP address, browser type, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring website or search terms
- Cookie identifiers and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Healthcare delivery: To provide telehealth consultations, diagnose conditions, prescribe treatments, and manage your care
- Communication: To contact you regarding appointments, lab results, treatment updates, and administrative matters
- Billing and payment: To process payments, generate superbills, and manage your account
- Quality improvement: To improve our services, train our staff, and enhance patient outcomes
- Legal compliance: To comply with healthcare regulations, reporting requirements, and legal obligations
- Marketing: With your consent, to send newsletters, health education content, and promotional materials (you may opt out at any time)
4. How We Share Your Information
We do not sell your personal or health information. We may share your information in the following circumstances:
- Healthcare operations: With laboratories (Quest Diagnostics, Labcorp), pharmacies, and referring providers as necessary for your care
- Service providers: With trusted third-party vendors who assist us in operating our website, processing payments, and delivering services, subject to confidentiality agreements
- Legal requirements: When required by law, regulation, court order, or governmental authority
- Public health: As required for public health activities, including disease reporting and adverse event tracking
- With your consent: In any other circumstance where you have provided explicit authorization
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and role-based permissions for staff
- Regular security assessments and vulnerability testing
- HIPAA-compliant telehealth platforms and electronic health record systems
- Employee training on privacy and security best practices
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns (via Google Analytics or similar services)
- Improve website functionality and user experience
You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and review your personal and health information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Request a copy of your health records
- File a complaint if you believe your privacy rights have been violated
8. Data Retention
We retain your personal and health information for as long as necessary to fulfill the purposes described in this policy and as required by applicable law. Medical records are retained in accordance with state and federal healthcare record retention requirements.
9. Children's Privacy
Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: