HIPAA Notice of Privacy Practices

Last Updated: April 2026

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Man UnPaused Telehealth Clinic is required by law to maintain the privacy of your protected health information (PHI), provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice that is currently in effect.

How We May Use and Disclose Your Health Information

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes consultations between your providers, sharing information with laboratories for testing, transmitting prescriptions to pharmacies, and coordinating referrals to other healthcare providers when appropriate.

Payment

We may use and disclose your PHI to obtain payment for healthcare services we provide. This may include generating superbills for insurance reimbursement, verifying coverage, processing billing statements, and engaging in collection activities if necessary.

Healthcare Operations

We may use and disclose your PHI for our healthcare operations, which include quality assessment and improvement activities, reviewing the competence and qualifications of healthcare professionals, conducting training programs, accreditation activities, and general administrative and business functions.

As Required by Law

We will disclose your PHI when required to do so by federal, state, or local law, including:

• Public health activities and reporting
• Reports of abuse, neglect, or domestic violence
• Health oversight activities
• Judicial and administrative proceedings
• Law enforcement purposes
• Coroners, medical examiners, and funeral directors
• Organ and tissue donation organizations
• Research (subject to approval processes)
• To avert a serious threat to health or safety
• Specialized government functions (military, veterans, national security)
• Workers' compensation programs

With Your Authorization

Other uses and disclosures of your PHI not covered by this notice or by applicable law will be made only with your written authorization. You may revoke an authorization at any time, in writing, except to the extent that we have already acted in reliance upon the authorization.

Telehealth-Specific Considerations

As a telehealth provider, Man UnPaused takes additional measures to protect your PHI during virtual consultations:

• All telehealth sessions are conducted over encrypted, HIPAA-compliant platforms
• We do not record video consultations without your explicit consent
• Electronic communications (including secure messaging) are transmitted using end-to-end encryption
• We recommend that you participate in telehealth sessions from a private location
• Electronic health records are maintained on HIPAA-compliant, encrypted systems with audit trail logging

Your Rights Regarding Your Health Information

Right to Access

You have the right to inspect and obtain a copy of your PHI maintained by Man UnPaused. To request access, submit a written request to our Privacy Officer. We may charge a reasonable fee for copying and mailing costs.

Right to Amend

You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. We may deny your request under certain circumstances, but we will provide a written explanation if we do.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we have made of your PHI. This accounting will not include disclosures made for treatment, payment, healthcare operations, or disclosures you authorized in writing.

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations. We are not required to agree to your request, except in cases where you pay out-of-pocket in full and request that we not disclose to your health plan.

Right to Request Confidential Communications

You have the right to request that we communicate with you about your health information in a particular way or at a particular location. For example, you may request that we contact you only by email or at a specific phone number.

Right to a Copy of This Notice

You have the right to obtain a paper copy of this Notice of Privacy Practices at any time, even if you previously agreed to receive it electronically.

Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

• Man UnPaused Privacy Officer (contact information below)
• The U.S. Department of Health and Human Services Office for Civil Rights

You will not be retaliated against for filing a complaint.

Our Responsibilities

• We are required by law to maintain the privacy and security of your PHI
• We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information
• We must follow the duties and privacy practices described in this notice
• We will not use or share your information other than as described here unless you tell us we can in writing

Changes to This Notice

We reserve the right to change the terms of this notice and make the new provisions effective for all PHI we maintain. A revised notice will be posted on our website and made available upon request.

Contact Information

For questions about this notice, to exercise your rights, or to file a complaint, contact our Privacy Officer:

• Email: hello@manunpaused.com
• Phone: (904) 877-1265
• Address: Man UnPaused Telehealth Clinic, Jacksonville, FL

You may also file a complaint with the U.S. Department of Health and Human Services by visiting hhs.gov/ocr/privacy or calling 1-877-696-6775.