Frequently Asked Questions

Andropause, also known as male menopause or late-onset hypogonadism, is a medical condition caused by the gradual decline in testosterone and other key hormones in men, typically beginning in their late 30s to 40s. Unlike female menopause, which happens relatively quickly, andropause is a slow, progressive decline that can span decades. According to the Endocrine Society, testosterone levels drop approximately 1-2% per year after age 30. Common andropause symptoms include persistent fatigue, weight gain (especially around the midsection), low libido, brain fog, mood changes, sleep disruption, and muscle loss. Because the decline is gradual, many men don't realize what's happening until symptoms significantly impact their quality of life. At Man UnPaused, our board-certified providers specialize in diagnosing and treating andropause through comprehensive hormone evaluation and personalized treatment plans.

Men experiencing andropause typically report a combination of persistent fatigue that sleep doesn't fix, unexplained weight gain (particularly visceral belly fat), low sex drive, difficulty concentrating or "brain fog," irritability or mood swings, trouble sleeping, and loss of muscle mass. Research published in the New England Journal of Medicine shows that up to 45% of men over 40 experience clinically significant symptoms of hormonal decline. If you're experiencing several of these symptoms and you're over 35, andropause is a strong possibility. Man UnPaused offers a free 3-minute screening quiz based on the clinically validated ADAM (Androgen Deficiency in the Aging Male) questionnaire, which has an 88% sensitivity rate for detecting low testosterone. A definitive diagnosis requires comprehensive lab work including Total Testosterone, Free Testosterone, and SHBG levels, which is part of the Man UnPaused evaluation process.

Andropause is a well-documented medical condition recognized by the Endocrine Society, the American Urological Association, and the International Society for the Study of the Aging Male (ISSAM). While not as abrupt as female menopause, the gradual decline in testosterone and related hormones is extensively supported in peer-reviewed medical literature. The medical community uses clinical terms including "late-onset hypogonadism," "testosterone deficiency syndrome," and "androgen decline in the aging male" (ADAM). The Massachusetts Male Aging Study, one of the largest longitudinal studies on male hormones, confirmed that testosterone levels decline approximately 1-2% per year after age 30, and by age 50, a significant percentage of men have clinically low levels (below 300 ng/dL). The condition remains widely underdiagnosed because symptoms develop slowly and are often attributed to "normal aging" or stress by general practitioners who don't routinely screen for hormonal decline.

Andropause symptoms most commonly appear between ages 35 and 50, though the underlying hormonal decline begins in the early 30s. According to clinical data, testosterone production starts decreasing around age 30 at a rate of roughly 1-2% annually, meaning a man's testosterone at 50 may be 20-40% lower than his peak levels. The onset and severity vary widely based on genetics, lifestyle, stress levels, diet, exercise habits, and overall health. Some men experience significant symptoms in their late 30s, while others may not notice changes until their 50s or later. Environmental factors like chronic stress, poor sleep, obesity, and exposure to endocrine disruptors (such as BPA and phthalates) can accelerate the decline. At Man UnPaused, patients range from age 35 to 70+, with the average new patient being 46 years old.

Testosterone Replacement Therapy (TRT) is not always necessary for men experiencing andropause symptoms. Man UnPaused treatment plans are fully personalized based on comprehensive lab results (including Total Testosterone, Free Testosterone, SHBG, Estradiol, and DHEA-S), symptom severity, health history, and individual goals. Some men respond well to lifestyle modifications alone -- targeted nutrition protocols, resistance training programming, sleep hygiene optimization, and stress management techniques. Others benefit from supplemental therapies like DHEA, vitamin D optimization, zinc and magnesium supplementation, or clomiphene citrate to stimulate natural testosterone production. TRT (available as injections, topical gels, or pellets) is recommended only when clinically appropriate and when other approaches haven't produced adequate results. Your Man UnPaused provider will walk you through all options and help you make an informed decision during your 45-minute initial evaluation.

Man UnPaused orders a comprehensive hormone panel that goes well beyond the basic testosterone check most primary care doctors run. The Man UnPaused lab panel includes Total Testosterone, Free Testosterone, SHBG (Sex Hormone-Binding Globulin), Estradiol (E2), DHEA-S, a complete Thyroid panel (TSH, Free T3, Free T4), PSA (Prostate-Specific Antigen), CBC (Complete Blood Count), CMP (Comprehensive Metabolic Panel), Lipid Panel, and Hemoglobin A1c. This 15+ marker approach allows our board-certified providers to see the complete hormonal and metabolic picture and identify root causes, not just symptoms. Labs are drawn at a Quest Diagnostics or Labcorp location convenient to you, and results are typically available within 3-5 business days. Follow-up panels are ordered quarterly to monitor progress and ensure treatment safety.

Andropause treatments prescribed by Man UnPaused carry manageable risks when properly monitored, which is why our providers take lab monitoring seriously. For Testosterone Replacement Therapy (TRT) specifically, potential side effects can include elevated red blood cell count (polycythemia), acne, fluid retention, testicular atrophy, and mood changes. However, clinical research published in the Journal of Clinical Endocrinology & Metabolism shows that with proper dosing and regular monitoring, most side effects can be minimized or avoided entirely. Man UnPaused monitors comprehensive lab panels every 90 days to track testosterone levels, hematocrit, PSA, liver function, and lipids, catching any concerns early. Your provider will discuss all potential risks and benefits specific to your treatment plan before you begin, and dosage adjustments are made based on both lab results and how you feel. Safety is always the top priority at Man UnPaused.

Most men treated at Man UnPaused notice initial improvements within 2-4 weeks of starting their personalized andropause treatment plan. Energy and mood improvements often come first -- many patients report feeling noticeably more energetic and less irritable within the first 3 weeks. Improvements in sleep quality and mental clarity typically follow in weeks 4-6. Changes in body composition (fat loss, muscle gain) and libido improvements usually become noticeable between weeks 6-12. Full hormonal optimization generally takes 3-6 months as your body adjusts to restored hormone levels and your provider fine-tunes your protocol. Every man's response is different, and Man UnPaused providers adjust your protocol at each monthly check-in based on updated lab work and your reported symptoms. One recent patient, Mark (age 48, Texas), reported that "within 6 weeks of starting treatment, my energy came back in a way I hadn't felt in years."

Man UnPaused does not require health insurance and does not bill insurance companies. Man UnPaused operates as a transparent, self-pay telehealth clinic with straightforward pricing: a $75 initial evaluation (a 45-minute telehealth visit with a board-certified provider) and $150 per month for the ongoing UnPaused Membership, which includes monthly provider visits, prescription management, quarterly lab panels, a fitness app, community access, and a full webinar library. This direct-pay model keeps your care completely private (no insurance company involvement in treatment decisions), eliminates surprise bills, and allows providers to spend more time with each patient. Man UnPaused does provide superbills that patients can submit to their insurance for potential out-of-network reimbursement. Many men find the total cost comparable to or less than insurance copays and deductibles for similar specialty endocrinology care.

Man UnPaused Telehealth Clinic is currently licensed to provide andropause treatment via telehealth in 15 states: Texas, Florida, California, New York, Arizona, Pennsylvania, Ohio, Illinois, Georgia, North Carolina, New Jersey, Virginia, Michigan, Washington, and Colorado. Major cities served include Houston, Dallas, Jacksonville, Miami, Los Angeles, New York City, Phoenix, Philadelphia, Chicago, Atlanta, Charlotte, and Seattle, among many others. Man UnPaused is actively expanding and plans to add more states throughout 2026-2027. Visit the Areas We Serve page for a full list of cities and to join the waitlist if your state isn't listed yet.

Man UnPaused telehealth visits are conducted via secure, HIPAA-compliant video conferencing from your phone, tablet, or computer -- no special apps or software required. The initial evaluation is a 45-minute appointment where your board-certified provider (such as Dr. Marcus Webb, DNP, FNP-C, or one of the Man UnPaused specialist team members) reviews your comprehensive lab results, discusses your symptoms and health history in detail, and builds your personalized andropause treatment plan. Follow-up visits are typically 20 minutes and focus on monitoring progress, reviewing updated lab work, adjusting protocols, and addressing any concerns. You'll receive a secure link via email before each appointment -- just click and connect from anywhere in the 15 states where Man UnPaused is licensed. Same-week appointment scheduling is guaranteed for all UnPaused Membership patients.

Man UnPaused memberships can be canceled at any time with no penalties, cancellation fees, or long-term contracts. The $150/month UnPaused Membership is month-to-month, and Man UnPaused believes in earning patient loyalty through results rather than locking anyone into commitments. If you decide to cancel, simply notify your care team and the cancellation is processed immediately -- no retention calls, no hassle. Your medical records remain available to you per HIPAA requirements, and you're always welcome to rejoin the program in the future without any re-enrollment fees.

Andropause is a clinical syndrome — a cluster of symptoms caused by the simultaneous decline of multiple hormones, not just testosterone. While "low testosterone" (low-T) refers to a single lab value falling below a clinical threshold (typically under 300 ng/dL), andropause encompasses the broader hormonal picture including declining levels of DHEA, growth hormone, thyroid hormones, and testosterone together. According to the Endocrine Society, testosterone declines approximately 1-2% per year after age 30, meaning that by age 50, many men have lost 20-40% of their peak hormone levels. The distinction matters because treating andropause requires addressing the entire hormonal ecosystem — not just pushing one number higher. A man can have "normal" testosterone on a lab report and still experience debilitating symptoms of andropause because DHEA, thyroid function, or SHBG levels are suboptimal. Man UnPaused treats the whole syndrome through comprehensive hormone panels and personalized treatment plans, rather than focusing on a single lab number. This whole-person approach is what distinguishes Man UnPaused from clinics that only offer testosterone injections.

Andropause typically begins between ages 35 and 55, though the underlying hormonal decline starts as early as the late 20s to early 30s. Because testosterone declines gradually at 1-2% per year (Endocrine Society), symptoms emerge slowly and are often dismissed as "just getting older" or attributed to stress, poor sleep, or a demanding lifestyle. Early signs — such as reduced energy, difficulty recovering from workouts, subtle mood changes, and declining motivation — can appear in a man's late 30s. By the mid-40s, many men experience more pronounced symptoms including significant fatigue, weight gain around the midsection, low libido, brain fog, and sleep disruption. Environmental factors like chronic stress, sedentary lifestyle, poor diet, obesity, and exposure to endocrine-disrupting chemicals can accelerate the onset. Man UnPaused's free screening quiz helps men at any age identify whether their symptoms align with andropause, and the average Man UnPaused patient is 46 years old at first evaluation — though patients range from 35 to 70+.

Andropause cannot be "reversed" or "cured" in the traditional sense — the age-related decline in testosterone and other hormones is a natural biological process. However, the symptoms of andropause can be effectively managed and often dramatically improved with the right treatment approach. Through testosterone optimization therapy, targeted lifestyle modifications (nutrition, resistance training, sleep hygiene, stress management), and ongoing medical monitoring, most men experience significant relief from fatigue, brain fog, weight gain, low libido, and mood changes. Man UnPaused creates personalized treatment plans that address each patient's unique hormonal profile and symptoms. The goal is not to fight aging, but to restore hormonal levels to an optimal range where the body functions at its best. Many Man UnPaused patients report noticeable improvement in energy and mood within 3-4 weeks, with full optimization typically achieved within 3-6 months of consistent treatment. The key is ongoing monitoring and protocol adjustments — andropause management is a long-term partnership, not a one-time fix.

Andropause is diagnosed through a combination of clinical symptom assessment and comprehensive laboratory blood work. Man UnPaused begins with a structured symptom evaluation based on the ADAM (Androgen Deficiency in the Aging Male) questionnaire — a clinically validated screening tool with 88% sensitivity for detecting biochemical hypogonadism in men over 40 (Morley et al., Metabolism, 2000). Man UnPaused's free 12-question screening quiz is modeled on this framework. If symptoms suggest andropause, the next step is comprehensive blood work that goes far beyond a basic testosterone check. Man UnPaused orders panels including total testosterone, free testosterone, SHBG (sex hormone-binding globulin), DHEA-S, a complete thyroid panel (TSH, free T3, free T4), metabolic panel, and CBC. This dual approach — validated symptom screening plus thorough lab analysis — ensures an accurate diagnosis. Many men visit their primary care doctor and receive only a total testosterone test, which can miss the full picture. Man UnPaused's board-certified providers evaluate the complete hormonal and metabolic landscape to build a precise, personalized treatment plan.

A thorough andropause evaluation requires a comprehensive panel of blood tests — not just a single testosterone number. Man UnPaused orders a 15+ marker hormone and metabolic panel that includes: Total Testosterone (overall testosterone level), Free Testosterone (the bioavailable portion your body can actually use), SHBG (sex hormone-binding globulin, which affects how much testosterone is available), Estradiol (estrogen levels, which rise as testosterone converts via aromatase), DHEA-S (a precursor hormone that declines with age), PSA (prostate-specific antigen for prostate health screening), CBC (complete blood count to monitor red blood cells), CMP (comprehensive metabolic panel for organ function), Thyroid panel (TSH, Free T3, Free T4 — thyroid dysfunction mimics andropause symptoms), Lipid panel (cardiovascular health), Vitamin D, and B12. This comprehensive approach allows Man UnPaused providers to identify not just low testosterone, but the full hormonal and metabolic picture driving your symptoms. Labs are completed at a convenient Quest Diagnostics or Labcorp location, with results typically available within 3-5 business days.

When prescribed and monitored by qualified providers, testosterone replacement therapy (TRT) has a strong safety profile supported by decades of clinical research. The Endocrine Society's Clinical Practice Guidelines recommend TRT for men with symptomatic hypogonadism — defined as having both clinical symptoms and confirmed low testosterone levels on blood work. The key to safe TRT is proper dosing, regular monitoring, and ongoing provider oversight. Man UnPaused includes comprehensive monitoring in all treatment plans: patients receive quarterly lab panels tracking hematocrit (red blood cell levels, which can rise with TRT), PSA (prostate health marker), estradiol, liver function, lipids, and metabolic markers. This allows providers to catch and address any changes early. Important considerations: TRT is not appropriate for men actively trying to conceive without additional protocols (such as HCG), as exogenous testosterone can temporarily suppress sperm production. Men with untreated severe sleep apnea, erythrocytosis, or certain prostate conditions may require additional evaluation. Man UnPaused providers discuss all risks, benefits, and alternatives during the initial evaluation.

The timeline for andropause treatment results varies by symptom category, but most men treated at Man UnPaused begin noticing improvements within the first month. Energy and mood improvements are typically the first to appear, often within 3-4 weeks as testosterone levels begin to stabilize. Libido and sexual function improvements generally follow at 6-8 weeks. Cognitive improvements — reduced brain fog, sharper focus, better memory — also tend to emerge in the 6-8 week range. Body composition changes — including fat loss (especially visceral belly fat) and muscle gain — require more time, typically becoming noticeable at 12-16 weeks with continued improvement through 6 months. Full hormonal optimization is usually achieved within 3-6 months of consistent treatment and protocol adjustments. Man UnPaused monitors progress through monthly provider check-ins and quarterly follow-up labs, adjusting dosages and protocols based on both objective lab data and how you feel. Every man's response is unique, and Man UnPaused sets realistic expectations from day one while working toward meaningful, measurable improvements.

Testosterone replacement therapy (TRT) and over-the-counter "testosterone boosters" are fundamentally different in mechanism, regulation, and clinical evidence. TRT involves prescription bioidentical testosterone — administered as injections, topical gels, or pellets under direct medical supervision — that directly restores testosterone to optimal physiological levels. It is FDA-regulated, evidence-based, and proven effective in clinical trials for treating symptomatic hypogonadism. OTC testosterone boosters (such as D-aspartic acid, tribulus terrestris, fenugreek extract, and ashwagandha) are dietary supplements that claim to stimulate the body's own testosterone production. However, clinical evidence for these supplements meaningfully raising testosterone in hypogonadal men is minimal at best. Most studies showing benefits are small, short-term, or funded by supplement manufacturers. Man UnPaused uses evidence-based treatment protocols, not supplements with unproven claims. That said, certain lifestyle factors DO meaningfully support hormonal health: quality sleep (7-9 hours), resistance training, stress management, maintaining healthy body weight, and proper nutrition (adequate zinc, vitamin D, magnesium, and healthy fats). These lifestyle interventions are a core part of every Man UnPaused treatment plan alongside medical therapy.

"Low testosterone" (low T) is a laboratory finding — it means your total testosterone has fallen below a clinical threshold, typically 300 ng/dL as defined by the American Urological Association. It is a single number on a blood test. Andropause, on the other hand, is a clinical syndrome — a constellation of symptoms and hormonal changes that go far beyond a single lab value. During andropause, men experience the simultaneous decline of multiple hormones including testosterone, DHEA, growth hormone, and sometimes thyroid hormones. This broader hormonal disruption is what causes the wide-ranging symptoms: fatigue, weight gain, brain fog, low libido, mood changes, sleep disruption, and muscle loss. A man can have "normal" total testosterone and still suffer from andropause if his free testosterone is low (due to elevated SHBG), his DHEA is depleted, or his thyroid is underperforming. This is why Man UnPaused tests 15+ biomarkers rather than relying on a single testosterone number. Treating andropause requires addressing the entire hormonal ecosystem — not just pushing one lab value higher. Man UnPaused's whole-person approach evaluates and optimizes the complete hormonal picture, which is what sets it apart from clinics that only prescribe testosterone injections based on a single lab draw.

The age-related decline in testosterone and other hormones is a natural biological process that cannot be permanently reversed. However, the symptoms of andropause are highly treatable — and most men experience dramatic improvement with the right approach. Through evidence-based hormone optimization (including TRT when clinically appropriate), targeted lifestyle modifications (nutrition, resistance training, sleep hygiene, stress management), and ongoing medical monitoring, Man UnPaused patients typically see significant relief from fatigue, brain fog, weight gain, low libido, and mood changes. Most men notice energy and mood improvements within 3-4 weeks, with full optimization achieved within 3-6 months. The key distinction is that andropause management is an ongoing partnership, not a one-time fix. Man UnPaused creates personalized treatment plans that evolve with you, using quarterly lab monitoring to ensure your protocols remain optimized as your body changes over time.

Yes, when prescribed and monitored by qualified providers. The most significant evidence comes from the TRAVERSE trial (2023), the largest randomized controlled trial of testosterone therapy ever conducted. This landmark study enrolled 5,246 men aged 45-80 with hypogonadism and pre-existing cardiovascular risk factors. The results, published in the New England Journal of Medicine, showed no increased risk of major adverse cardiovascular events (heart attack, stroke, or cardiovascular death) in men receiving testosterone therapy compared to placebo. This finding addressed decades of uncertainty about cardiovascular safety. The Endocrine Society's Clinical Practice Guidelines support TRT for men with confirmed symptomatic hypogonadism at any adult age, provided appropriate monitoring is in place. At Man UnPaused, safety is built into every treatment plan: patients receive quarterly comprehensive lab panels monitoring hematocrit, PSA, estradiol, liver function, lipids, and metabolic markers. This rigorous monitoring protocol allows providers to catch and address any changes early, ensuring safe and effective treatment for men over 50 and beyond.

Current medical evidence does not support a causal link between testosterone replacement therapy and prostate cancer. This concern originated from a 1941 case report, but decades of subsequent research have not confirmed the hypothesis. A comprehensive meta-analysis published in the journal Medicine (2016) reviewed 22 randomized controlled trials and found no statistically significant increase in prostate cancer incidence among men receiving TRT. The TRAVERSE trial (2023) further reinforced this finding with its large-scale data. The Endocrine Society guidelines state that TRT is not contraindicated in men at average risk for prostate cancer, though it is not recommended for men with active, untreated prostate cancer. Man UnPaused monitors PSA (prostate-specific antigen) levels as part of every quarterly lab panel. If PSA rises beyond expected parameters, your provider will discuss further evaluation and adjust your protocol accordingly.

If you discontinue testosterone replacement therapy, your body will gradually return to its pre-treatment baseline hormone levels over a period of several weeks to months, depending on the type and duration of therapy. During this transition, many men experience a return of the andropause symptoms that initially prompted treatment — fatigue, low mood, decreased libido, brain fog, and changes in body composition. The timeline varies: men who used short-acting formulations (injections, gels) may notice changes within 2-4 weeks, while those on longer-acting treatments (pellets) may have a more gradual transition over 2-3 months. It is important to note that stopping TRT should always be done under medical supervision, not abruptly. Your Man UnPaused provider can create a tapering protocol if needed, and may recommend supporting therapies (such as clomiphene citrate) to help stimulate natural testosterone production during the transition period.

Man UnPaused operates as a transparent, self-pay telehealth clinic and does not bill insurance directly. This model was chosen deliberately to remove the barriers and delays that insurance creates in accessing specialized hormonal healthcare. However, Man UnPaused provides detailed superbills (itemized medical receipts) after each visit that patients can submit to their insurance company for potential out-of-network reimbursement. Reimbursement rates vary by plan, but many PPO and high-deductible health plans cover a portion of out-of-network specialist visits. Additionally, Man UnPaused services are eligible for payment with HSA (Health Savings Account) and FSA (Flexible Spending Account) funds, since andropause treatment is a qualified medical expense. Many patients find the $75 evaluation plus $150/month membership is comparable to or less than typical insurance copays and deductibles for endocrinology specialist visits.

Man UnPaused chose a direct-pay model to remove the insurance gatekeeping that prevents men from getting timely, comprehensive andropause care. Insurance-based clinics face restrictions on which labs they can order, how long appointments can last, and which treatments they can prescribe — decisions made by insurance adjusters, not doctors. By operating outside the insurance system, Man UnPaused can offer same-week appointments (no 6-8 week waits), 45-minute initial evaluations (vs. the 10-15 minutes insurance allows), comprehensive 15+ marker hormone panels (insurance often limits testing to total testosterone only), and treatment decisions made solely between you and your provider. The result is faster access, better care, and transparent pricing with no surprise bills. Man UnPaused believes that men dealing with andropause symptoms deserve immediate access to specialized care without jumping through insurance hoops.

Lifestyle interventions can meaningfully support healthy testosterone levels, and they are a core component of every Man UnPaused treatment plan — whether or not TRT is involved. The most evidence-backed natural strategies include: Sleep optimization — research published in JAMA shows that sleeping less than 5 hours per night can reduce testosterone by 10-15%. Prioritizing 7-9 hours of quality sleep is foundational. Resistance training — compound exercises like squats, deadlifts, and bench press stimulate acute testosterone release and improve long-term hormonal health. The Man UnPaused fitness app provides hormone-optimized workout programs designed specifically for this purpose. Nutrition — adequate intake of zinc, vitamin D, magnesium, and healthy fats (omega-3s, monounsaturated fats) supports testosterone synthesis. Reducing processed foods, excess sugar, and alcohol also helps. Stress management — chronic stress elevates cortisol, which directly suppresses testosterone production. Mindfulness, controlled breathing, and regular physical activity all lower cortisol. Body composition — excess visceral fat contains aromatase enzyme that converts testosterone to estrogen. Losing even 5-10% of body weight can significantly improve testosterone levels. Man UnPaused's whole-person approach integrates all of these strategies alongside medical treatment when appropriate, giving you the best possible foundation for hormonal health.

The Man UnPaused screening quiz is not a medical diagnosis -- it is a free educational tool designed to help men understand whether their symptoms align with common indicators of andropause (also known as male menopause or late-onset hypogonadism). A proper andropause diagnosis requires comprehensive lab work, including Total Testosterone, Free Testosterone, and SHBG levels, along with clinical evaluation by a qualified provider. The quiz serves as an informed starting point -- if your Andropause Score suggests hormonal decline may be a factor, Man UnPaused recommends scheduling a $75 initial evaluation to get definitive answers through blood work and a clinical assessment with a board-certified provider.

The Man UnPaused screening quiz is based on the ADAM (Androgen Deficiency in the Aging Male) questionnaire, a clinically validated screening tool developed at Saint Louis University and used by healthcare providers worldwide. Published research in the journal Metabolism shows the ADAM questionnaire has a sensitivity of approximately 88% for detecting low testosterone levels. The Man UnPaused version enhances the standard ADAM framework with additional questions covering sleep quality, cognitive function, and body composition changes, providing a more comprehensive Andropause Score across six symptom categories. While no online screening tool can replace laboratory blood work, the ADAM questionnaire is widely regarded by endocrinologists as one of the most reliable initial screening methods for andropause symptoms. Over 10,000 men have used the Man UnPaused screening quiz as a first step toward understanding their hormonal health.

Man UnPaused fully protects quiz-taker privacy. The andropause screening quiz is processed entirely in your web browser using client-side JavaScript -- Man UnPaused never stores your individual quiz responses on its servers. Your answers are used only to calculate your personalized Andropause Score in real time and are discarded when you close the page. No personally identifiable information is collected during the quiz, no email address is required to see your results, and no data is shared with third parties. If you voluntarily choose to share your results, request a PDF report, or contact Man UnPaused afterward, only the information you provide at that point is stored, in compliance with HIPAA privacy standards.